Privacy policy
🔐 Privacy Policy
Effective Date: [26-04-2026]
Website: www.thedollstory.com
Brand: The Doll Story
1. Introduction
At The Doll Story, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
2. Information We Collect
🧾 Personal Information
When you use our website, we may collect:
- Name
- Phone number
- Email address
- Shipping & billing address
- Payment details (processed securely via third-party gateways)
📊 Automatically Collected Data
We may collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent
This helps us improve user experience and performance.
🍪 Cookies & Tracking Technologies
We use cookies and similar technologies (like pixels) from platforms such as Meta Platforms and Google to:
- Track website activity
- Run targeted ads
- Measure ad performance
You can disable cookies through your browser settings.
3. How We Use Your Information
We use your data to:
- Process and deliver orders
- Provide customer support
- Send order updates
- Improve website performance
- Run marketing and retargeting ads
- Prevent fraud and ensure security
4. Sharing Your Information
We do not sell your data.
We may share your information with trusted third parties:
💳 Payment Gateways
To securely process payments (e.g., Razorpay, Stripe, etc.)
🚚 Shipping Partners
To deliver your orders
📢 Advertising Platforms
We may share limited data with platforms like:
- Meta Platforms (Facebook/Instagram Ads)
- Google (Google Ads)
This helps us:
- Show relevant ads
- Reach interested customers
5. Data Security
We implement industry-standard security measures to protect your data.
- Secure payment processing
- Encrypted transactions
- Restricted access to sensitive information
However, no method of transmission is 100% secure.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
To exercise these rights, contact us at:
📧 support@thedollstory.com
7. Children’s Privacy
Our products are designed for children, but purchases must be made by adults.
We do not knowingly collect personal data directly from children under 13.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
9. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Us
📧 Email: support@thedollstory.com
📞 Phone: +91 8372092419
📍 Address: Subhaspally, Siliguri, West Bengal – 734001, India